Posts tagged with customer reviews
New CX study from Bonsai: What does Gen Z say and which industries need to catch up?

Bonsai In its current customer experience study, Research asked those whom the topic really concerns: the consumers. W&V, Internet World, E-Commerce Magazin (title: "Why Gen Z doesn't feel taken seriously") and Markenartikel ("These industries have some catching up to do in customer experience management"), among others, report on the results.

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