Sabine Hedewig-Mohr writes in planning&analysis: "Customer Experience and the Bonsai Lab are being strengthened. Five researchers are initially named, but Jens Krüger, CEO of Bonsai, announces: 'We will be able to announce a number of further personnel in the coming weeks and strategically expand our portfolio with further tools.'"

The new colleagues are:

Ina Komischke, Client Partner Bonsai Lab
Maik Stücken, Head of Bonsai Customer Experience and Mystery Research
Lars Bombowsky, Client Partner Customer Experience Research
Udo Kendziora, Consultant Customer Experience Research
Michael Mürbeth, Analyst and Client Partner Customer Experience Research

marktforschung.de also picks up on the current developments at Bonsai .

You can also find more information in our press release.